Following her gastric bypass procedure at another area hospital, a Vanderbilt University Medical Center (VUMC) employee immediately began to experience serious complications. In addition to the physical challenges, she became depressed, even feeling a sense of embarrassment and shame over having chosen to undergo the procedure. Read the full story to learn how VHAN RN Care Navigator Katie Crider connected with her to provide essential support.

Health care organizations store a huge amount of sensitive patient data, which has become a goldmine for cybercriminals holding health systems ransom with threats to use that data for identity theft, fraud and other malicious activities.

On a recent episode of the miniVHAN podcast, host Mallory Yoder discussed best practices in risk-adjustment coding with Victor Legner, MD, a geriatrician with expertise in clinical documentation and coding integrity. In the following Q&A, Dr. Legner offers further insights on coding for depression, diabetes, obesity, heart failure as well as guidelines for better patient communication.

Milan Medical Center (MMC) is a well-oiled machine when it comes to addressing quality measures for their patient population, thanks in large part to Care Coordinator Elizabeth Hutcherson. Read this practice spotlight to learn more about how Hutcherson plays a vital role at MMC and in the community at large.

As young people graduate from high school and move into a new phase of early adulthood, it’s a good time to focus on moving these patients to adult care. Read the full article to get details on how VHAN’s Pediatric to Adult Transitions Quick Reference Guide can help your practice in this area.

Between the increase in mental health diagnoses and a shortage of mental health specialists nationwide, primary care providers have taken on increased involvement in treatment mental health concerns. To help our members and patients navigate these issues, VHAN offers helping tools and resources.

When a fragile relative returns home after a hospital stay, family members may be left to provide care they don’t have the experience to deliver, leading to physical and emotional distress. This was the case for a wife who didn’t understand how to manage her husband’s complex needs. VHAN RN Care Navigator Martha Merry stepped in with empathy and expertise. “She was in tears,” Merry says. “The first thing I told her was, ‘We’re going to help you. We are going to figure this out and I’m here for you.’” Read the full story to learn how the VHAN Care Navigation team assisted this family.

VHAN Clinical Pharmacist Lyndi Tarr knows how important it is to speak a patient’s language and relate to them as an individual. Recently, Tarr put this truth into practice when she veered off the usual path to help a patient who was struggling with medication adherence following a lengthy hospitalization.

Read the full story to learn how Lyndi tapped into a patient’s personal interests to help him understand his medications and improve his adherence.

Every January, many health plans change their preferred insulin products on their formularies, creating confusion and frustration for patients, prescribers and pharmacies. A few simple strategies can help make this shift more efficient for providers and patients. Read the full article to learn how you can tweak your prescribing practices to reduce delays and ensure your patients get the medications they need.