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How VHAN’s Care Management Team Prevents Caregiver Burnout

During a recent checkup call with a 75-year-old male patient with a history of stroke, a VHAN RN Care Navigator talked to the patient’s wife, who spoke of feeling stressed and overwhelmed. After working full-time and serving for some time as the primary income provider, she was exhibiting classic signs of caregiver burnout—exhaustion combined with feelings of hopelessness and isolation. Read the full article to learn more about how VHAN’s Care Management team helped this caregiver navigate a difficult situation.

Coming Soon: Adult Behavioral Health Consult Line

Modeled after VHAN’s Pediatric Behavioral Consult Line, which has fielded more than 2,000 phone calls since launching in 2018, VHAN is launching a similar line later this year to assist clinicians with adults who need behavioral health support. The new Adult Behavioral Health Consult Line will be managed by Shannon Brown, LCSW, who will be […]

VHAN Care Navigators Improve Patient’s Diabetes Management & Help Her Cope With Tragedy

VHAN’s Care Management team of registered nurses, Certified Diabetes Educators (CDE), social workers, pharmacists and Care Navigators work together every day to address the physical, mental, spiritual and social needs of patients. Recently, the team applied multidisciplinary efforts to help a patient heal from a hospital stay while simultaneously recovering from a personal tragedy—a fire that took her home and most of her belongings. Read the full article to learn more about how VHAN can help patients manage their health through the most difficult times.

How Erlanger Health System Improved Its AWV Completion Rate

To improve Erlanger Health System’s (EHS) AWV completion rate and deliver vital preventive care, the Erlanger Medical Group (EMG) quality team implemented an Annual Wellness Visit template and clinical education program in 2018. Since implementing the new process, Erlanger has experienced a year-over-year increase in total Medicare AWVs. Read the article to leverage best practices from the EMG quality team.

VHAN Care Management Patient Meets Care Navigator After Months of Support

VHAN’s Care Navigators help address the physical, mental, spiritual and social needs of patients. Watch a video to see the powerful story of how VHAN’s Care Management team helped Tina improve her mental health and better manage her physical symptoms.

New Report Details VHAN’s Impact in 2020

In 2020, VHAN focused on 11 key aims to drive quality performance and improve patient care. Our new Impact Report outlines how the network performed across these key aims, including several personal stories that detail how VHAN providers have made a difference in patients’ lives.

2021 Behavioral Health Wrap-Up

To assist our members in connecting patients with the support they need, VHAN focused on providing behavioral health tools and support in 2021.

Connected Care ACO: CY20 Quality Results

The 2020 MSSP ACO program results are in, and VHAN is excited to report that our Connected Care ACOs had a remarkable year.

VHAN Care Navigators Offer Relief From Health Care Stressors

VHAN Care Management team members serve as advocates for patients in many aspects of their health care journey. A success story profiling Care Navigator Martha Merry, BS, RN, and a patient with cancer illustrates the team’s impact.

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