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How VHAN’s Care Management Team Prevents Caregiver Burnout

During a recent checkup call with a 75-year-old male patient with a history of stroke, a VHAN RN Care Navigator talked to the patient’s wife, who spoke of feeling stressed and overwhelmed. After working full-time and serving for some time as the primary income provider, she was exhibiting classic signs of caregiver burnout—exhaustion combined with feelings of hopelessness and isolation. Read the full article to learn more about how VHAN’s Care Management team helped this caregiver navigate a difficult situation.

Coming Soon: Adult Behavioral Health Consult Line

Modeled after VHAN’s Pediatric Behavioral Consult Line, which has fielded more than 2,000 phone calls since launching in 2018, VHAN is launching a similar line later this year to assist clinicians with adults who need behavioral health support. The new Adult Behavioral Health Consult Line will be managed by Shannon Brown, LCSW, who will be […]

Important Information About New Outpatient Treatment Options for COVID-19

As COVID-19 cases begin to increase again in the region, new outpatient treatment options are available that may lessen the severity of infection and reduce patients’ chances of being hospitalized or dying from the virus. VHAN encourages its members and their staff to learn more about these options to help educate themselves, their family members and their patients about their availability. Making use of these treatment options will be powerful in keeping COVID-positive patients out of the hospital, ensuring beds remain available for patients needing care of all kinds.

VHAN Care Navigators Improve Patient’s Diabetes Management & Help Her Cope With Tragedy

VHAN’s Care Management team of registered nurses, Certified Diabetes Educators (CDE), social workers, pharmacists and Care Navigators work together every day to address the physical, mental, spiritual and social needs of patients. Recently, the team applied multidisciplinary efforts to help a patient heal from a hospital stay while simultaneously recovering from a personal tragedy—a fire that took her home and most of her belongings. Read the full article to learn more about how VHAN can help patients manage their health through the most difficult times.

How Erlanger Health System Improved Its AWV Completion Rate

To improve Erlanger Health System’s (EHS) AWV completion rate and deliver vital preventive care, the Erlanger Medical Group (EMG) quality team implemented an Annual Wellness Visit template and clinical education program in 2018. Since implementing the new process, Erlanger has experienced a year-over-year increase in total Medicare AWVs. Read the article to leverage best practices from the EMG quality team.

VHAN Care Management Patient Meets Care Navigator After Months of Support

VHAN’s Care Navigators help address the physical, mental, spiritual and social needs of patients. Watch a video to see the powerful story of how VHAN’s Care Management team helped Tina improve her mental health and better manage her physical symptoms.

Collaborative Care Management Helps Patients Manage Complex Conditions

The VHAN Care Management team serves as an important connection point between patients, providers and caregivers. This service is particularly helpful when patients are managing multiple complex conditions and additional barriers to care. Recently, several members of the care management team stepped in to help a VHAN patient who was struggling to stay out of the emergency department.

VHAN Welcomes Three New Members

To start the year off on a positive note, VHAN is excited to add three new members to the network. We are pleased to welcome Murfreesboro Medical Clinic & SurgiCenter, Brentwood Pediatric Care and East Nashville Pediatrics.

New Report Details VHAN’s Impact in 2020

In 2020, VHAN focused on 11 key aims to drive quality performance and improve patient care. Our new Impact Report outlines how the network performed across these key aims, including several personal stories that detail how VHAN providers have made a difference in patients’ lives.

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