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On the Road to Heart Health: How One VHAN Pharmacist Used a Patient’s Love for Motorcycles to Rev Up His Medication Adherence

VHAN Clinical Pharmacist Lyndi Tarr knows how important it is to speak a patient’s language and relate to them as an individual. Recently, Tarr put this truth into practice when she veered off the usual path to help a patient who was struggling with medication adherence following a lengthy hospitalization.

Read the full story to learn how Lyndi tapped into a patient’s personal interests to help him understand his medications and improve his adherence.

VHAN Adult Behavioral Health Consult Line Connects New Mother to Vital Mental Health Care

When a new mom arrived for her first postpartum checkup, both her nurse and physician noticed that she seemed listless, depressed and strangely detached from her newborn. When the young mother expressed suicidal thoughts, the team recognized a severe case of postpartum depression and took action immediately. Under different circumstances, the doctor might have recommended visiting a local emergency room, but a call to VHAN’s Adult Behavioral Health Consultation line led to an alternative, and possibly lifesaving, approach.  

Beyond the miniVHAN: More Resources on Behavioral Health

The miniVHAN podcast series features speakers discussing behavioral health topics across the lifespan, including depression, anxiety, neurodiversity, trauma and grief. These articles provide more resources for strengthening mental health.

On the Hub: Behavioral Health Tools for Young Patients

Returning to school can cause some children and teens anxiety, stress and depression. As young patients return to school next month, be prepared to offer them and their caregivers behavioral health support should the need arise. Read the full article for a complete list of resources VHAN offers members, patients and their caregivers.

VHAN RN Care Navigator and Clinical Pharmacist Work Together to Help Patient Identify Heart Attack Risk

VHAN’s RN Care Navigators are trained to help patients find their way through a complex health care system. But beyond untangling health care’s confusing details, these professionals also exhibit compassion for every patient they encounter, listening and showing genuine concern that’s as powerful as any prescription. In the case of one patient, the care management team’s ability to listen closely had potentially life-saving results.

VHAN Achieves Largest-Ever Shared Savings Distribution

This year VHAN will distribute $17.7 million in shared savings and performance bonuses from Health Plans, Aetna, Aetna MA, United Healthcare and Humana contracts, thanks to our members’ outstanding performance in 2021.

VHAN’s Pamela Bruce Joins NAACOS Quality Committee

VHAN’s Pamela Bruce, Director, Quality and Clinical Transformation, has joined the NAACOS Quality Committee. This committee evaluates quality initiatives and requirements related to ACOs, while focusing on the role of quality performance in population-based payment models. The NAACOS Quality Committee also works to develop and guide the NAACOS quality strategy as it relates to Medicare ACO models including the Shared Savings Programs and other payers with ACO contracts. Congratulations, Pam!

Asked and Answered: What Patients Want to Know About the Flu

This flu season has been one of the worst in recent years, with approximately 8.7 million flu illnesses, 78,000 hospitalizations, and 4,500 flu-related deaths reported across the United States. Flu vaccines remain the best defense against this year’s flu, along antiviral medications like Tamiflu, handwashing and plenty of rest. Your patients likely have plenty of questions about treating flu symptoms or avoiding flu altogether. In this article, we address some commonly asked questions with input from clinical experts.

Member Value: Special Offer From Aetna Whole Health

VHAN is excited to partner with Aetna to create a member program for small to mid-size benefit plans that helps your employees stay healthy while your practice saves on health care costs. The Aetna Whole Health Employee program offers discounts, comprehensive benefit design, and enhanced features such as wellness, an Employee Assistance Program and $0 copay visits to multiple convenient care options. Hurry and sign up by Jan. 1—and find more information on the VHAN Hub.

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