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Triumph Through Tragedy: How a Trio of Heroes Saved a Community Practice Following the Passing of a Physician Leader

Last year, VHAN member Brownsville Medical Clinic (BMC) in West Tennessee lost its founder and main provider with the passing of Jerald White, MD. If not for the efforts from a group of hometown heroes, the Brownsville community would have lost even more than a universally loved physician; the entire practice could have crumbled in the aftermath. Instead, something inspirational happened. Read the full story to learn how BMC kept its doors open and even improved their quality performance in the process.

2022 Shared Savings Results From United and Aetna MA 

Over the past 11 years, VHAN has created $204 million in shared savings for VHAN health plans, resulting in $77 million in shared savings and quality bonuses delivered to members. This achievement is a direct result of our network members’ shared commitment to providing high-quality, low-cost patient care.

Through our collaborative partnership and focus on data-driven approaches to changing care delivery, we are realizing better outcomes and measurable health improvements across the state and region.

VHAN’s RN Care Navigators Coordinate Caregiver Support to Improve Patient Experience

When a fragile relative returns home after a hospital stay, family members may be left to provide care they don’t have the experience to deliver, leading to physical and emotional distress. This was the case for a wife who didn’t understand how to manage her husband’s complex needs. VHAN RN Care Navigator Martha Merry stepped in with empathy and expertise. “She was in tears,” Merry says. “The first thing I told her was, ‘We’re going to help you. We are going to figure this out and I’m here for you.’” Read the full story to learn how the VHAN Care Navigation team assisted this family.

On the Road to Heart Health: How One VHAN Pharmacist Used a Patient’s Love for Motorcycles to Rev Up His Medication Adherence

VHAN Clinical Pharmacist Lyndi Tarr knows how important it is to speak a patient’s language and relate to them as an individual. Recently, Tarr put this truth into practice when she veered off the usual path to help a patient who was struggling with medication adherence following a lengthy hospitalization.

Read the full story to learn how Lyndi tapped into a patient’s personal interests to help him understand his medications and improve his adherence.

VHAN Adult Behavioral Health Consult Line Connects New Mother to Vital Mental Health Care

When a new mom arrived for her first postpartum checkup, both her nurse and physician noticed that she seemed listless, depressed and strangely detached from her newborn. When the young mother expressed suicidal thoughts, the team recognized a severe case of postpartum depression and took action immediately. Under different circumstances, the doctor might have recommended visiting a local emergency room, but a call to VHAN’s Adult Behavioral Health Consultation line led to an alternative, and possibly lifesaving, approach.  

Beyond the miniVHAN: More Resources on Behavioral Health

The miniVHAN podcast series features speakers discussing behavioral health topics across the lifespan, including depression, anxiety, neurodiversity, trauma and grief. These articles provide more resources for strengthening mental health.

On the Hub: Behavioral Health Tools for Young Patients

Returning to school can cause some children and teens anxiety, stress and depression. As young patients return to school next month, be prepared to offer them and their caregivers behavioral health support should the need arise. Read the full article for a complete list of resources VHAN offers members, patients and their caregivers.

VHAN RN Care Navigator and Clinical Pharmacist Work Together to Help Patient Identify Heart Attack Risk

VHAN’s RN Care Navigators are trained to help patients find their way through a complex health care system. But beyond untangling health care’s confusing details, these professionals also exhibit compassion for every patient they encounter, listening and showing genuine concern that’s as powerful as any prescription. In the case of one patient, the care management team’s ability to listen closely had potentially life-saving results.

VHAN Achieves Largest-Ever Shared Savings Distribution

This year VHAN will distribute $17.7 million in shared savings and performance bonuses from Health Plans, Aetna, Aetna MA, United Healthcare and Humana contracts, thanks to our members’ outstanding performance in 2021.

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