As manager of the VHAN Social Work team, social worker Cate Mart and her team members regularly check on patients after a hospital stay, whether they have transitioned home or to a rehabilitation center or skilled nursing facility. These social workers provide an added layer of support to ensure the patient can manage their care outside of the hospital. While it’s a regular part of Mart’s job, a recent call was not so routine. Read the full story to learn more.

When a new mom arrived for her first postpartum checkup, both her nurse and physician noticed that she seemed listless, depressed and strangely detached from her newborn. When the young mother expressed suicidal thoughts, the team recognized a severe case of postpartum depression and took action immediately. Under different circumstances, the doctor might have recommended visiting a local emergency room, but a call to VHAN’s Adult Behavioral Health Consultation line led to an alternative, and possibly lifesaving, approach.  

To bolster mental health awareness and education, the miniVHAN podcast chose Behavioral Health Through the Lifespan for its recent series. Expert guests offered insights to help providers and their patients better understand and cope with anxiety and depression, neurodiversity, trauma and grief.  

If you’ve missed any of the episodes, catch up on miniVHANpodcast.com.

Medication adherence is a key driver of patient outcomes. Any medication therapy is ineffective if the patient cannot access or take it consistently. In addition, adherence is a triple-weighted quality measure on Medicare Advantage (MA) contracts. To help VHAN practices improve medication adherence this year and place a greater year-round focus on this crucial quality measure, the VHAN Pharmacy Team recommends three strategies.

In October 2022 the FDA announced a potential shortage of ADHD medications in the United States. The impact continues to be felt a year later, with many alternative stimulants also experiencing intermittent shortages or limited availability. The VHAN Pharmacy Team put together helpful strategies you can incorporate to navigate the stimulant shortage successfully.

Win a chance for a free lunch for you and your team by taking VHAN’s Member Survey. Members have until Thurs, Nov. 30 to complete the 5-minute survey, which will help VHAN identify what we’re doing well, what areas need work and where to focus our efforts next year. 

VHAN social worker Amber Colbert often supports Medicare patients who have been hospitalized and then moved to a skilled nursing facility (SNF). Sometimes these patients face difficult end-of-life choices. A recent case illustrated the vital role a social worker plays in this process and how collaboration between the social worker and other team members can ease pain and give patients greater comfort and a sense of peace.

VHAN recently received Cigna CAC performance results for PY21, and we are happy to announce that the network performed remarkably well compared to market and national rates across key measures. According to representatives from Cigna CAC, VHAN’s efforts to identify and list actions for preventive care initiatives and improvements, along with quality measure reports, patient outreach and best practice-sharing contributed to the favorable results. Read the article for a full list of VHAN’s achievements.

As we approach the last quarter of the year, it’s essential to focus on triple-weighted measures on your Medicare Advantage (MA) contracts. These measures—related mainly to medication adherence, diabetes control, blood pressure control—count more towards your performance than single weighted measures in the Centers for Medicare and Medicaid Service’s (CMS) pay-for-performance Star Ratings system. Triple-weighted measures play a critical role in a health plan’s ability to earn four or more Stars, the threshold at which practices can achieve a higher proportion of shared savings dollars and quality bonuses. Learn more about how VHAN can help members succeed in these important areas.