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New Report Details VHAN’s Impact in 2020

In 2020, VHAN focused on 11 key aims to drive quality performance and improve patient care. Our new Impact Report outlines how the network performed across these key aims, including several personal stories that detail how VHAN providers have made a difference in patients’ lives.

VHAN Member West Tennessee Health Improves Access Through Telehealth

When VHAN patients obtain care outside the network, the opportunity to impact the cost and quality of that work is diminished if not eliminated. A key priority for the network is access, and in 2020 VHAN met or exceeded in-network access and utilization goals.

VHAN Transitions of Care Program Offers Extra Support

Working directly with our member hospital systems and practices, VHAN aims to improve the transition process and improve continuity of care, thus reducing adverse events and readmissions. 

The Evolution of Primary Care With Dr. Zach Logan

As a family medicine physician at Weatherstone Family Wellness, a part of the Highpoint Health System, Dr. Logan and his colleagues balance preventive care such as cancer screenings with COVID-19 treatment and vaccinations for their patients in Portland, Tennessee.

Social Work Care Navigator Finds Transportation for Patient at Risk

Care Navigators identify issues that might put patients at risk, such as difficulty getting medications or accessibility issues. Here’s a story of how a Social Work Care Navigator helped mitigate a transportation challenge for a patient.

UnitedHealthcare Delays Plan to Deny Coverage for Some ED Visits

A new UnitedHealthcare policy intended to cut down on emergency department (ED) visits and costs faced such a backlash from providers and policymakers that it has been withdrawn—at least for now.

Women’s Group of Franklin Improves the Patient Experience With Streamlined Referrals

Women’s Group of Franklin was an early adopter of streamlined referral processes that better align primary and specialty care services with the ultimate goal of improving the patient experience.

Changemakers: VMG’s Dr. Catherine Stober Earns 97% AWV Completion

By implementing telehealth visits and prioritizing Medicare Annual Wellness Visits (AWVs) and regular physicals, Catherine Stober, MD, and her team at Vanderbilt Medical Group Green Hills achieved a 97% AWV completion rate in 2020.

The Jackson Clinic: Transitions of Care Success Story

The Jackson Clinic created a robust transitions of care system in 2015, to ensure providers are notified when patients go to the emergency department or are admitted to the hospital.

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