When a teenage boy was suspended from school for creating a drawing with dark subject matter, Timothy Eidson, MD, a pediatric primary care provider at Vanderbilt Children’s Hospital, considered sending him to the emergency department (ED). The boy had also disclosed depression and passive suicidal ideation during the exam, and Dr. Eidson wanted to connect him to help as quickly as possible. Hoping to find an alternative to the ED, he reached out to the VHAN Pediatric Behavioral Consult Line for an urgent consultation.

It was the right decision. Read the full article to see how the consult line, which offers real-time phone consultations by a licensed clinical social worker to help manage patients’ mental health needs, helped get the teen into a partial hospitalization program that brought much-needed relief.

VHAN’s Care Navigators help address the physical, mental and spiritual needs of patients. Watch this video to see the powerful story of how VHAN’s Care Management team helped Tina improve her mental health and better manage her physical symptoms.

Recently, VHAN’s Care Management team came together to give back to Youth Villages, a nonprofit organization that works with children and youth experiencing emotional, mental and behavioral problems. The VHAN team helped sort and organize school supplies for youth in need. We are grateful for Youth Villages’ work in the community to support families facing many challenges.

Following her gastric bypass procedure at another area hospital, a Vanderbilt University Medical Center (VUMC) employee immediately began to experience serious complications. In addition to the physical challenges, she became depressed, even feeling a sense of embarrassment and shame over having chosen to undergo the procedure. Read the full story to learn how VHAN RN Care Navigator Katie Crider connected with her to provide essential support.

When a fragile relative returns home after a hospital stay, family members may be left to provide care they don’t have the experience to deliver, leading to physical and emotional distress. This was the case for a wife who didn’t understand how to manage her husband’s complex needs. VHAN RN Care Navigator Martha Merry stepped in with empathy and expertise. “She was in tears,” Merry says. “The first thing I told her was, ‘We’re going to help you. We are going to figure this out and I’m here for you.’” Read the full story to learn how the VHAN Care Navigation team assisted this family.

VHAN Clinical Pharmacist Lyndi Tarr knows how important it is to speak a patient’s language and relate to them as an individual. Recently, Tarr put this truth into practice when she veered off the usual path to help a patient who was struggling with medication adherence following a lengthy hospitalization.

Read the full story to learn how Lyndi tapped into a patient’s personal interests to help him understand his medications and improve his adherence.

As manager of the VHAN Social Work team, social worker Cate Mart and her team members regularly check on patients after a hospital stay, whether they have transitioned home or to a rehabilitation center or skilled nursing facility. These social workers provide an added layer of support to ensure the patient can manage their care outside of the hospital. While it’s a regular part of Mart’s job, a recent call was not so routine. Read the full story to learn more.

When a new mom arrived for her first postpartum checkup, both her nurse and physician noticed that she seemed listless, depressed and strangely detached from her newborn. When the young mother expressed suicidal thoughts, the team recognized a severe case of postpartum depression and took action immediately. Under different circumstances, the doctor might have recommended visiting a local emergency room, but a call to VHAN’s Adult Behavioral Health Consultation line led to an alternative, and possibly lifesaving, approach.  

VHAN social worker Amber Colbert often supports Medicare patients who have been hospitalized and then moved to a skilled nursing facility (SNF). Sometimes these patients face difficult end-of-life choices. A recent case illustrated the vital role a social worker plays in this process and how collaboration between the social worker and other team members can ease pain and give patients greater comfort and a sense of peace.