When VHAN patients obtain care outside the network, the opportunity to impact the cost and quality of that work is diminished if not eliminated. A key priority for the network is access, and in 2020 VHAN met or exceeded in-network access and utilization goals.

Working directly with our member hospital systems and practices, VHAN aims to improve the transition process and improve continuity of care, thus reducing adverse events and readmissions. 

In 2020, the VHAN Pharmacy Team worked with about 1,400 patients to optimize medications for chronic disease management, transitions of care and polypharmacy. Here’s one example of how VHAN pharmacy support helped one patient manage her complex medical conditions.

Care Navigators identify issues that might put patients at risk, such as difficulty getting medications or accessibility issues. Here’s a story of how a Social Work Care Navigator helped mitigate a transportation challenge for a patient.

The Gallatin Women’s Center has been providing compassionate, quality care to the Gallatin community and surrounding areas since 1986.

Lemonade the golden retriever is frequently on site at The Children’s Clinic of Nashville to give patients, families and staff members a big morale boost.

VHAN is pleased to recognize members who are participating in the Centers for Medicaid and Medicare Services Primary Care First payment model (PCF).

On a recent episode of VHAN’s miniVHAN Mondays podcast, Dr. Ernie Buchanan of Upper Cumberland Family Physicians (UCFP) and network Regional Medical Director for Cookeville, TN, talked about UCFP’s challenges as a rural practice, and why they rely on VHAN’s support as a clinically integrated network.

By implementing telehealth visits and prioritizing Medicare Annual Wellness Visits (AWVs) and regular physicals, Catherine Stober, MD, and her team at Vanderbilt Medical Group Green Hills achieved a 97% AWV completion rate in 2020.