The Jackson Clinic created a robust transitions of care system in 2015, to ensure providers are notified when patients go to the emergency department or are admitted to the hospital.

At Cool Springs Internal Medicine and Pediatrics, staff members didn’t waste any time prioritizing operational changes to their quality improvement process. These changes have allowed them to stay ahead of the curve and consistently meet the different measures set by multiple payors.

This year one VHAN member found great success implementing the VHAN Quality Measures Toolkit—ranked the No. 1 most-downloaded piece of content on the Hub.

VHAN Practices that earn NCQA’s PCMH recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.